Useful information
Royal SPA
Arrival at the SPA
For those booking a treatment at our Spa for the first time, we recommend that you arrive fifteen minutes in advance to speak to our hotel, visit the facility and prepare to live a unique experience.
If you are delayed, it will not be possible to extend the duration of the treatments or reduce the scheduled cost of the session.
Clothing
To ensure all our guests have the greatest comfort, please always wear swimwear in the Wet area of the Spa, which is used by both men and women. Clients staying in the Hotel will find a bathrobe, towel and slippers in their Suite or bedroom. Clients not staying in the hotel will be provided with a kit consisting of a bathrobe, towel and slippers.
Spa Etiquette
The environment in our Spa is tranquil and relaxing. Please respect the privacy and serenity of other guests, avoiding the use of mobile telephones or laptop computers.
Age
Children aged under 16 are welcome in the Spa if accompanied by an adult or if equipped with a letter of permission to access the spa signed by one of their parents.
Entry to wet area
The sauna and Turkish bath may not be accessed by children aged under 16, by pregnant women, by those suffering from low blood pressure or heart problems and by those with pacemakers.
Health Conditions
Please notify us of any medical problems regarding your state of health, pregnancy, allergies, surgery, etc., so as to avoid any interferences with our treatments.
Personal Items
You can store personal items in the lockers provided. We do not accept any liability for personal or valuable items that are lost or damaged during your stay.
Gift certificates
the gift certificates are a beautifully presented ideal present for any occasion. Purchasing them is simple and we have a truly broad range. For information, please contact us by telephone on +39 0165 831 611 or visit the Spa reception directly.
Prohibitions
Smoking is prohibited in the whole wellness area. It is also prohibited to make excessive noise, to dive and to create situations that may be dangerous to your own safety or to the safety of others.
