FAQ 46
FAQ 47
Cancel/modify reservation

General information

What are the check-in and check-out times?

Check-in from 3 pm. Check-out at 11 am.

What are the reception opening hours?

24 hours a day, every day.

What languages are spoken at reception?

English, French, Spanish, German

Where is the Grand Hotel Royal e Golf located and how can I get there?

The Grand Hotel Royal e Golf is situated in the centre of Courmayeur, in the pedestrianised area of Via Roma

Is there on-site parking?

The hotel offers free outdoor parking and a covered car park for a fee

Does the hotel have a lift?

Yes

Does the hotel have Wi-Fi?

Yes

Are pets allowed?

Yes, for a fee in the rooms. They are allowed in the restaurants but not in the spa or swimming pool.

Is there a luggage storage service?

Yes, with porter service

What amenities are available in the rooms?

TV with satellite channels, Nespresso machine, welcome water, Wi-Fi, bathroom with bath or shower, views of Mont Blanc or Mont Crammont, minibar, safe, hairdryer, telephone, luxury toiletries

Is there a tourist tax?

Yes, €4 per person per day

Which credit cards are accepted for payment?

Visa, Mastercard, American Express, JTB

CHECK-IN/CHECK-OUT

How does check-in work at the hotel?

You go to reception, where you will be welcomed by the staff

Is it possible to check in early?

Yes, of course. If the room is ready, it will be allocated to you; otherwise, you can leave your luggage and take the room from 3 pm

Is it possible to check out later?

Yes, subject to availability.

What are the reception opening hours?

Open 24 hours a day.

ACCOMMODATION & FACILITIES

Is there a shuttle service to and from the accommodation?

In winter, to the ski lifts

Is there a charging service for electric cars?

 Yes, for a fee

Can children stay at the accommodation?

Yes, at special rates

ROOMS

Are cots and children’s beds available?

Yes, at special rates

Do you have accessible rooms?

Yes

BREAKFAST

Is breakfast included?

Buffet breakfast included

What time is breakfast served?

From 07:30 to 10:00

Where is breakfast served?

Sala Gio Ponti

What sort of breakfast is served?

A buffet

Are there options for coeliacs, vegetarians and vegans?

Yes, of course

RESTAURANTS & BARS

Is there a restaurant on the premises?

The hotel has two restaurants: the Grand Royal and the Bistrot, the latter serving cuisine from the Aosta Valley

Are there options for coeliacs, vegetarians and vegans?

Yes, of course there are options, but we cannot guarantee the complete absence of cross-contamination.

Is there a bar on the premises?

Yes, the Royal Lounge Bar, Courmayeur’s social hub.

SPA & SWIMMING POOL

Is there a spa or wellness centre on the premises?

Yes, with five treatment rooms and a private spa. It also features a hammam, a sauna and a Finnish sauna with a wood-burning stove in winter

What are the opening hours of the Spa/Wellness Centre?

From 10.30 am to 8.00 pm

Do you provide a Spa/Wellness Centre kit?

Yes: a bathrobe, slippers and a towel

Is there a swimming pool on the premises? Yes, an outdoor pool, heated in winter

Yes, an outdoor pool, heated in winter

What are the swimming pool opening hours?

From 11.00 to 20.00

Do you provide pool towels?

Yes, and sun loungers in the summer

ACTIVITIES, EXPERIENCES & EVENTS

Does the hotel have a concierge service?

Yes, at reception

Do you organise tours and excursions in the surrounding area?

 We work with professionals in the sector

Is it possible to organise weddings or private events?

The venue is ideal for weddings and celebrations, with the main hall able to accommodate up to 160 guests in a single room. In summer, the large outdoor park with its centuries-old trees provides the perfect setting

MEETING & BUSINESS

Does the venue have meeting rooms?

Yes, of various sizes, ranging from small meetings for 10 people to those for 70 people

What facilities does the venue offer for business clients?

Meeting rooms and catering services such as coffee breaks, business lunches and gala dinners. The meeting rooms are equipped with projectors and screens, sound systems, flipcharts, hostess service and support for team-building activities.

PAYMENTS & CANCELLATIONS

What are the cancellation terms?

Depending on the booking option chosen, either 14 or 7 days before arrival; however, the discounted, non-refundable rate is not refundable

FACILITIES

How many rooms are available?

70 rooms in various categories spread over 5 floors  

Are there any suites and junior suites?

Yes, there are a total of 5 suites with separate living and sleeping areas and two bathrooms. There are 10 spacious junior suites with a living area

Are there family rooms / connecting rooms?

The hotel has connecting rooms, ideal for families

Are there twin rooms?

Yes, there are rooms that can be arranged with twin beds

Are the rooms smoking rooms?

 All rooms are non-smoking

Is it possible to eat in your room?

Room service is available with a dedicated menu.

Do you offer a babysitting service?

We offer a babysitting service on request and for a fee.

Can hotel guests eat in the restaurants?

Yes, of course – either on a half-board basis at special rates or à la carte.

ROYAL LOUNGE BAR

What are the Lounge Bar’s opening hours?

From 10.30 am to midnight

How many seats are there?

The bar can accommodate up to 130 people

Can I organise an aperitif for 10 people?

Yes, of course – you can book either by calling 0165831611 or online

Is it possible to eat at the Lounge Bar?

From 12.30 pm to 5.30 pm with a dedicated menu

What are the aperitif times?

In two sittings: from 6 pm to 7.30 pm and from 7.30 pm to 9 pm

What makes the aperitif special?

The atmosphere, the selection of cocktails, and the polenta and sausage served as a side dish

BISTROT ROYAL

What sort of cuisine is served?

Aosta Valley cuisine, with classic dishes such as the Aosta Valley cutlet or polenta and carbonnade

Where is the Bistrot Royal Restaurant located?

Inside the Grand Hotel Royale and Golf

Is there a day when it’s closed?

Yes, on Mondays

Opening hours?

From 7.30 pm to 9.30 pm, Tuesday to Sunday. Also open for lunch on Fridays, Saturdays and Sundays

Can I book for a group?

Yes, of course, and you can request a special menu

How can I book?

Either by calling 0165831611 or by booking online yourself

What sort of menu do you offer?

Both à la carte and tasting menus

Who is the chef at Bistrot Royal?

Max Casiraghi

GRAND ROYAL RESTAURANT

Where is the Grand Royal Restaurant located?

Inside the Grand Hotel Royal and Golf, in the Gio Ponti dining room

What sort of cuisine does the Grand Royal Restaurant serve?

Italian cuisine

Who is the head chef at the Grand Royal Restaurant?

Giuseppe Falcone

Can non-guests also dine at the Grand Royal?

Yes, of course; it can host banquets for up to 160 people

How can I make a booking?

By calling 0165831611

What sort of menu do you offer?

 À la carte menu

GIFT VOUCHER

Can I get a gift voucher for a dinner or a stay?

Yes, we offer a range of gift vouchers which can be purchased either online via the GIFT VOUCHER page or at the hotel reception.

How can I pay for it?

Conveniently by credit card online or at reception when you make your purchase

ROYAL HOTEL FRAGRANCES

How can I buy Royal Hotel fragrances?

On the website, on the FRAGRANCES page, or at the reception of the Grand Hotel Royal and Golf

Special Offers

Special offers and packages for your stay in Courmayeur
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